Shipping policy

UK delivery

Royal Mail 1st Class (not guaranteed): £0.95, available on orders under £1.99.

Royal Mail First Class Signed For: £5.50 on orders under £10, and FREE on orders of £10 or more. This is not a guaranteed next-day service; delivery times are the same as a first class stamp, but the parcel must be signed for, so please make sure someone is available to sign at your delivery address.

Royal Mail Special Delivery, Next Day Guaranteed by 1pm: £9.25. Order before 3pm Monday to Thursday and you will receive it the next working day. Orders placed before 3pm on a Friday arrive on the Monday (or Tuesday if the Monday is a bank holiday). Orders placed between 3pm Friday and 3pm Monday arrive on the Tuesday. Please make sure someone is available to sign for your parcel.

International delivery

United States: UPS Express, including paid duty, £50.00.

Rest of the world: Express International, £11.25, usually 2 to 11 working days. Any import duties or taxes charged by the destination country are the customer's responsibility.

Questions

If your order has not arrived or you have any questions about delivery, please email info@livilex.com and we will reply within 24 hours, Monday to Friday.